Service
Improving after-sale service quality is fundamental to a company's upgrading and development. "Xiaoniao" always regards customers as God, as family, wholeheartedly serving customers, building a high-quality service flagship in the industry, and comprehensively improving service levels. Through the "Service Year" and "Star Service Station" activities, a large number of advanced typical examples of high-quality service have emerged from grassroots terminal service stations, receiving unanimous praise from consumers and shaping Xiaoniao's positive image.
Xiaoniao Promotes a High-Quality After-Sale Service System
Honesty, quality, and service are Xiaoniao's consistent principles. To better serve consumers and improve after-sale service quality, demonstrating the company's honest and trustworthy, customer-first philosophy, the company has proposed seven after-sale service measures to improve service quality and enhance service levels. Dealers nationwide are required to strictly implement and faithfully fulfill their commitments, ensuring that all work is put into practice to achieve customer benefits. We aim to reach a new level in service quality. Truly letting consumers buy with peace of mind and use with comfort, allowing Xiaoniao users to truly feel the warmth of honest service, and shaping the Xiaoniao Brand's image in the minds of consumers. The launch of the "Seven Services" has changed the past simple repair model, raising after-sale service to a new level, showing more humanity, care, and attention, aiming to truly serve consumers, allowing the company to grow and expand.
Xiaoniao always thinks what customers think and worries what customers worry, putting the interests of consumers first, allowing consumers to buy with peace of mind and use with comfort. Consumer evaluation of Xiaoniao's service quality is authoritative; their evaluations are objective and fair. In the business world, consumers purchase goods based on quality. Among the vast Xiaoniao consumer army, using Xiaoniao electric vehicles is reassuring and satisfactory, and the evaluation is also high. Every year, letters of praise from consumers are like a sea, piling up into mountains. Consumers from all over the country praise Xiaoniao's exquisite quality and high-quality service. Xiaoniao's quality has reached a consensus among consumers, and consumers' words are a good Brand image.